Privacy Policy
Last updated: July 16, 2026 · Governed by Turkish Law
Introduction
At FAEM Software, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you visit faemsoftware.com or use our mobile applications.
Data We Collect
Contact Form
When you contact us via our contact or support form, we collect:
- Full name
- Email address
- Message content
- Selected subject or application (if applicable)
Analytics Data
Our website and apps use Firebase Analytics for anonymous, aggregated usage statistics. This data does not contain personally identifiable information.
Data We Do NOT Collect
- Payment or credit card information
- Passwords or identity documents
- Location data
- Device contacts or camera
How We Use Your Data
- Respond to your contact and support requests
- Improve website and app performance
- Debug issues and enhance user experience
- Comply with legal obligations
Third-Party Services
- Web3Forms — Used to deliver contact and support form submissions via email.
- Firebase Analytics — Anonymous analytics service by Google.
- Firebase Remote Config — App configuration management.
- RevenueCat — Subscription management (paid apps only).
We do not sell or share your personal data with third parties for marketing purposes.
Data Security
We implement appropriate security measures including HTTPS encryption, limited data transmission, and local device storage to protect your data.
Your Rights (GDPR / KVKK)
Under GDPR and Turkish KVKK Law No. 6698, you have the following rights:
- Access: Request access to personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data.
- Objection: Object to data processing.
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Changes
We may update this policy from time to time. Changes are announced by updating the date at the top of this page.
Contact Us
For questions about this Privacy Policy:
Email: faemsoftware@gmail.com
Support Page: faemsoftware.com/support